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Independent reviews by Customer Alliance
Customer Alliance is an independent review provider for businesses, helping them collect authentic customer feedback. This Review Certificate bridges the trust gap between businesses and you – the customer.
How does the review process work?
Our questionnaire is sent to all customers; which means, every single review here was submitted by a real customer and was not manipulated.
What is the Customer Satisfaction Index?
The Customer Satisfaction Index offers an average rating based on all guest feedback. It shows you how happy the customers were with the business. 100% represents the highest possible score.
Thank you for your feedback. I'm delighted that our fantastic location worked so well for your stay and that you enjoyed our lovely rooms. I just checked our WIFi speed this morning and it seems to be running as fast as it should be, how ever at rush hour time I believe the speed might slow down due to everyone being connected at the same time. I would like to take the opportunity to apologize and will contact our internet provider and see how we can improve that.
I wish you a safe travel back home and hope to see you soon again.
Thank you for taking the time to write a review following your recent visit to Lindenufer Hotel.
It always makes us happy to see regular customers happy - I also appreciate you mentioning our new elevator which should be ready by spring.
On behalf of all the team, we look forward to welcoming you back to the Lindenufer Hotel in the very near future.
Thank you for your recent visit to Lindenufer Hotel, I hope that you had a very pleasant journey home.
I am glad to read that you enjoyed your experience staying with us. We hope to have the opportunity to welcome you back soon and thank you once again for your comments.
Thank you for taking the time to write a review on your recent stay. I am very pleased to hear you appreciated everything about the hotel - that is exactly what we strive for. We hope to welcome you back in the near future.
Thank you for taking the time to write a review following your recent visit to Lindenufer Hotel. Although it is disappointing to know not all aspects of your stay were enjoyable. We are currently renovating a part of the hotel, including adding an elevator which will soon help you go to various level of the hotel more easily, as well as refreshing our rooms and bathrooms. I sincerely hope to have the opportunity to welcome you back soon during your next Berlin trip and help you experience our newly renovated hotel.