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Independent reviews by Customer Alliance

Customer Alliance is an independent review provider for businesses, helping them collect authentic customer feedback. This Review Certificate bridges the trust gap between businesses and you – the customer.

How does the review process work?
Our questionnaire is sent to all customers; which means, every single review here was submitted by a real customer and was not manipulated.

What is the Customer Satisfaction Index?
The Customer Satisfaction Index offers an average rating based on all guest feedback. It shows you how happy the customers were with the business. 100% represents the highest possible score.

Our Customer Satisfaction Index

76%

2897 reviews on 12 portals

Average rating

Customer Alliance 88%
Agoda 82%
Booking.com 79%
Expedia 81%
Google 80%
HolidayCheck 62%
Hotel.de 81%
Hotels.com 80%
HRS 74%
Kurzurlaub 91%
Petit Futé 80%
Zoover 88%

Rating criterias

3.88 / 5
Preisempfinden
3.9  / 5
3.36 / 5
Zimmer
3.4  / 5
4.09 / 5
Lage
4.1  / 5
4.16 / 5
Sauberkeit
4.2  / 5
3.92 / 5
Service
3.9  / 5
4.22 / 5
Frühstück
4.2  / 5
Anonymous Business traveller 70-79 years old 83% Wir waren schon mehrfach in dem Hotel und immer sehr zufrieden. Jetzt wird ein Fahrstuhl eingebaut was für ältere sehr gut ist 1 year(s) ago Dear Guest,
Thank you for taking the time to write a review following your recent visit to Lindenufer Hotel.
It always makes us happy to see regular customers happy - I also appreciate you mentioning our new elevator which should be ready by spring.
On behalf of all the team, we look forward to welcoming you back to the Lindenufer Hotel in the very near future.

Kind regards,
Jeremy Guillot
  • Preisempfinden

    4  / 5
    4 / 5
  • Frühstück

    4  / 5
    4 / 5

    Alles ok

  • Zimmer

    4  / 5
    4 / 5

    Schlicht, aber Preisleistung stimmt

  • Lage

    4  / 5
    4 / 5

    Sehr zentral

  • Sauberkeit

    4  / 5
    4 / 5

    Teppichboden nicht so gut

  • Service

    5  / 5
    5 / 5

    Sehr bemüht

Hotel Lindenufer Wir waren schon mehrfach in dem Hotel und immer sehr zufrieden. Jetzt wird ein Fahrstuhl eingebaut was für ältere sehr gut ist
Anonymous Business traveller 30-39 years old 100% Ich komme gerne wieder 1 year(s) ago Dear guest,
Thank you for taking the time to write a review on your recent stay. I am very pleased to hear you appreciated everything about the hotel - that is exactly what we strive for. We hope to welcome you back in the near future.
Best regards,
Jeremy G.
  • Preisempfinden

    5  / 5
    5 / 5
  • Zimmer

    5  / 5
    5 / 5
  • Lage

    5  / 5
    5 / 5
  • Sauberkeit

    5  / 5
    5 / 5
  • Service

    5  / 5
    5 / 5

    Alle sehr nett und zuvorkommend

Hotel Lindenufer Ich komme gerne wieder